1. Which of the following is most likely to be a result of competition:
2. What can employees do to help provide good service to customers?
3. What is a factor that affects a business’s selection of policies to guide its operations?
4. Which of the following is an appropriate attitude for the salesperson to have toward customers’ complaints:
5. Into what two categories can wants be divided?
6. Which of the following is an example of current liabilities that a business should include in its balance sheet?
7. Which of the following is an example of factual information?
8. Which of the following is the best way to handle dishonest customers?
9. Which of the following has inelastic demand?
10. Which of the following is the best approach to solving most problem situations:
11. Admitting that you made a mistake can be difficult because making a mistake is so predictable.
12. Your ability to empathize with someone else is limited by the number/nature of your experiences and by your
13. Which of the following techniques helps to build trust in negotiations?
14. One of the most important ingredients for improving your human relations skills is
15. One of the reasons that businesses and consumers use credit is because it provides
16. If a business lowers the price of a product for the purpose of taking business away from competitors, the result of this action often is a(n)
17. The owner of a real estate firm wants to increase housing sales next year by 15% over the current year. What element of marketing would be involved in attaining this goal?
18. When conducting an environmental scan, which of the following is an economic factor that a business should consider?
19. Purchasing can help manufacturing businesses to sharpen their competitive edge by
20. Which of the following is an example of production:
21. Businesses try to maintain their operating equipment in good condition because major breakdowns could cause a business to
22. Which of the following skills will most likely help a person to obtain a better job in the field of marketing and advertising?
23. One of the disadvantages of word-of-mouth advertising is that businesses usually have
24. Which of the following is a customer-relations factor that often keeps customers coming back to a business?
25. Which of the following is an example of price discrimination?
26. Which of the following statements is grammatically correct?
27. Coordinating business activities is an important aspect of the organizing function of management because it
28. Which of the following is the most important factor to consider when prioritizing work tasks:
29. Which of the following will foster a business's ability to adapt to changing markets:
30. Which of the following is most likely to be a result of competition:
31. Which of the following is a negative effect on businesses of government regulation:
32. Another term for quality is:
33. Bekele would like to be a business owner, has money to invest, and wants to limit his liability. He does not have time to participate in the day-to-day operations of the business. What type of business ownership would you recommend?
34. Eye contact, facial expression, and body language are examples of:
35. Which of the following is an appropriate attitude for the salesperson to have toward customers' complaints?
36. Into what two categories can wants be divided?
37. The primary purpose of fiscal policy is to
38. If a quantity demanded, Q=50-p, how much will be a price at maximum revenue?
39. A message which is as short and to the point as possible is referred to as:
40. For a country which is experiencing civil unrest, what is likely to happen to the value of its currency?
41. What is the marginal revenue if a business sells 4,200kgs and earns a total of $13,650 in revenue?
42. There is a renowned slogan that says "Customer is a king", what does it mean for companies?
43. Which of the following is a key function of "positioning" in marketing campaigns?
44. Which element of the marketing mix includes the distribution of products?
45. What is most likely to happen when interest rates rise?
46. What characteristic of a SMART objective does the following statement exemplify; Phase one of the project will be completed on May 10, 2021.
47. To calculate total revenue, a business multiplies the number of units sold by
48. A product idea is feasible if it
49. You win $35,000 in the lottery. If you invest your winnings in a savings account that earns 3.5% simple interest per year, how much money will you have a year from now?
50. What is the advantage of using accounting standards?
